

In order to lift the restrictions on my account, Skype are asking for the first six digits and the last four digits of the expired card. But suddenly on 12 September, without informing me and for no reason, they tried to take a payment with an old expired card, which I used with them many years ago. Skype have details of my current credit cards in their systems, and indeed they take payments from these on a regular basis.

Because of this, my account is now restricted.

Of course the bank did not allow this through. About two months ago Skype/Microsoft changed their payment methods web page, and after that for some reason they tried to take my regular monthly subscription with an old, expired credit card. I have a recurring payment to Skype which has gone out for many years. The customer pays for Skype's mistakes - shocking, disgraceful
